Reservation policies

RESERVATION POLICIES

Warranty:

A credit card is required to guarantee the reservation.

Cancellation:

Cancel up to 24 hours before arrival date to avoid charges.

No Show (no arrival without notice):

In case of No Arrival, one night's stay will be charged.

Extra person:

Charge for an extra person in the room. See rate when checking availability.

Minors:

Children up to 10 years old are considered. Children from 11 years old will be charged as an adult; 2 Children under 10 years old can share the room with 2 adults.

Parking policy:

The parking is exclusive for hotel guests and clients. The hotel is not responsible for theft or loss of car accessories. The hotel is not responsible for damages suffered by the vehicle inside the parking lot.

Oversold policy:

In the event that the hotel can not provide the service of accommodation hired by the consumer with a reservation from the Internet, the hotel on its own, you will find suitable alternatives to supply the contracted service, which are at least equal or better to the benefits. contracted originally.

The Hotel will pay one night including taxes in a similar Hotel. The guest will be offered free transportation to the new Hotel. The guest will be granted at least one call to their home or office:

It will be forbidden to enter other rooms than the one that the guests are renting.

BEDROOMS

Terrace

It is not allowed to hang clothes or towels on the terrace. For security reasons, please keep the doors closed when leaving the room and / or during the night.

Water and electricity

The water in the taps is not potable. Please turn off the light before leaving the room.

Waitress

If you do not wish to be interrupted by your cleaning maid, put the "do not disturb" warning on the door.

Minibar

Each room has a Minibar whose contents will be replaced every day. Please make use of this service only in the room.

Room Service

The schedule of this service is from 7:00 a.m. to 10:00 p.m. and is free of charge.

Departure

On the day of your departure we kindly ask you to leave the room free before 12pm.